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Joker WIN casino is number one in Ukraine

The online casino opened in 2020. For two years, Joker WIN has become one of the most popular gambling clubs in Ukraine. The institution accepts mainly Ukrainian players, who are offered a wide selection of emulators from well-known software developers. The site is available in Russian, Ukrainian and English, and payments are made in hryvnia. Casino Joker WIN operates under a Ukrainian license, so the results of the sessions are honest, and the institution itself is reliable and safe. We regularly update the range of games, sign cooperation agreements with new providers, hold promotions and distribute bonuses. We will tell you how to create an account, what checks you need to pass, how to log into your account, and what to do if your account is blocked.

How to register at Joker WIN casino?

To register and create a personal account, you need to click on the "Registration" button. A player can have only one account, which is stated in the user agreement. A new client checks the box to get acquainted with him in the process of creating a personal account. To withdraw your winnings, you need to go through the verification procedure and set up two-factor identification. To register at the Joker WIN casino, you need to provide your full name, phone number or email address that you need to confirm, as well as a password. The guest has the right to activate the welcome bonus. Registration can be done through Google or Facebook accounts. To log in to the account, the user must enter a username and password.

User Identification

Verification in Joker WIN can be done through bank-ID or the Diya portal. These are quick ways to verify your identity in minutes. Personal data is simply pulled from the bank or personal account of the public services portal. To confirm your identity, you need to go to the site and go to the "Verification" section, choosing the most convenient way, and then follow the instructions. We recommend setting up two-factor account protection. For this, one-time codes are used, generated by a mobile application or a special browser extension, which work without problems in Ukraine. After authentication in Joker WIN, at each login, in addition to the login and password, you will also need a one-time code (you can take it from the application in which you enabled the security function), which must be entered no later than 30 seconds after sending.

The benefits of creating a personal account

Joker WIN online casino has a convenient user account. The player's personal data, the balance of the main and bonus accounts, promotions and offers are available here. In the deposit / withdrawal section, the user can replenish the account or withdraw the winnings by selecting the appropriate payment system. Cashin and cashout are not difficult, and transactions are fast. The personal account is convenient and intuitive. The entrance to the casino is carried out using a pre-designed login and password. Initially, the user gets to the main page, and from there he can go to the account. Joker WIN Casino offers guests a variety of entertainment - slots, card and table games, with a live dealer and progressive jackpots. Visitors from Ukraine get access to all the functionality only when they make a deposit. Playing for real money gives more privileges, bonuses, individual offers.

Why can't I login?

The reasons for the lack of access to the Joker WIN casino may be as follows:
  • login or password entered incorrectly;
  • no stable internet connection;
  • This site is undergoing maintenance and is temporarily unavailable.
If you are sure that there are no objective reasons to block access, but you still cannot log into your personal account, then contact the support service. Our operators will quickly find a solution to the problem.

How can I restore access to my account?

If you are unable to log in to your Joker WIN casino account, we advise you to contact customer support. This can be done through the online chat on the casino website by writing to Telegram or email support@joker-win.com. Alternatively, you can call +380958255906. Be prepared for the fact that the casino operator will ask for your data that was specified when creating your personal account (login), as well as other documents confirming your identity and place of residence. The procedure can take either a few minutes or several days, depending on the reason for the lack of access.

Why was my account banned?

Joker WIN Casino can block an account for the following reasons:
  1. Multi-accounting. Some users create multiple accounts to receive welcome bonuses. This is prohibited by club rules. Both accounts are blocked.
  2. Violation of virtual club rules. If the administration has suspicions of violating the rules, access to Joker WIN will be suspended until the circumstances are clarified. If suspicions are confirmed, the administration will completely block the entrance, and the funds on the account will be withdrawn in favor of the online institution to cover the damage caused by you.
  3. If you are convicted of fraudulent activities that damage the gaming club.
Unblocking is possible only if suspicions are not confirmed. Then the account will be unfrozen and you can use it as before.